Helping you streamline your business processes by automating decisions across the customer journey
Today’s customers want answers quickly. When a customer applies for a new account or add-on service, they expect a speedy response. Callcredit DecisionCX Decisioning enables organizations to deliver faster, more consistent business decisions from acquisition through customer management and collections. A state-of-the-art decision engine, DecisionCX Decisioning automates decision processes and workflows to ensure decision accuracy and consistency. It also enables your organization to provide faster, more efficient service by minimizing manual reviews.
With DecisionCX Decisioning, you can easily write, test, deploy and execute rules across multiple systems and introduce new decision rules quickly.
Key Capabilities:
- Enhance your customers’ experience through consistent, frictionless decisions, without compromising on the integrity of the credit risk and fraud prevention assessments.
- Reduce time to value through rapid deployment. Built for quick implementation and leveraging existing technology investments and data assets.
- Streamline business processes and increase automation to dramatically reduce the time and effort associated with handling customer interactions.
- Provide transparency and support regulatory compliance